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Kimlin Propane - Do not use this horrible company customer service and delive

I agree with the review I just read from a gentleman that says they failed to deliver the propane even though I was on automatic delivery and owef no money to them they are a money hungry company that will not return customers calls and the owner whose father was a good business man the son now could care less about the customers and is money hungry disgusting
Company wrote 0 public responses to the review from Oct 17.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1384170
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A Kimlin customer for almost 20 years when the Father ran the company he treated all his customers with respect NOW THE SON TAKES OVER OMG !!!! MONEY HUNGRY SOB BEWARE STAY AWAY PRIICE GOUGING THEY WILL LET YOU RUN OUT OF PROPANE WHEN UR ON AUTOMATIC DELIVERY THEN...
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Company wrote 0 private or public responses to the review from Oct 16.
Anonymous
Anonymous

Won't last long. Probably has bad habits.

1.0
Gardiner, New York
I didn't like
  • Whole kimlin experiance
#1383680
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I've had Kimlin as my gas company for 2.5 years and have always had very friendly customer service experiences! I even recently started renting a commercial property, so have had a bit more exposure to the Kimlin folks. They. Are. Awesome. Absolutely fantastic and...
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Company wrote 0 private or public responses to the review from Aug 06.
5.0
Gardiner, New York
I liked
  • Communication
  • Propane
#1322403
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Kimlin Propane - Horrible

Price gouging and failure to deliver timely on automatic delivery. Changed companies and asked them to pick up their tanks. When we were told there was a restocking fee. My husband said absolutely not and that there was 110 gallons of fuel that has already been paid for still in the tanks. A month and a half later they pick up the tank and have not refunded our money.
Company wrote 0 public responses to the review from Jun 20.
Gardiner, New York
#1284887
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Kimlin Propane - After 32 years now it's the worst company ever

Kimlin Propane - After 32 years now it's the worst company ever
My useage has been the same for 32 years now i get a low usage fee of 75 dollars i refuse to pay since i was never given the opportunity to understand the charge.Now since i didnt pay it they took my regulator and locked me out of using my fuel #holding me hostage NOT
Company wrote 0 private or public responses to the review from Jun 18.
Gardiner, New York
#1282806
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I’ve been a customer for 13 years they’ve let my tank run dry three times in the past eight years and when I called to complain about it they could’ve cared less and then wanted to raise my price per gallon to four dollars. So I canceled their service weeks ago And...
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Company wrote 0 public responses to the review from Jun 11.
KnowledgeableBadger
KnowledgeableBadger

If the tank is still in your possession start charging them a storage fee that ought to get the dopes attention. I'm going to or the tank will be on the street then its litter...

#1277213
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Just got off the phone with Kimlin Propane and dealt with a staff member by the name of Angel. It was a total pleasure to speak with someone as nice and as knowledgeable as this gentleman was from now on I will request to speak with him when I call with questions about...
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Company wrote 0 private or public responses to the review from May 18.
#1258815
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Kimlin Propane - Kimlin is money hungry

They took me to court last Wednesday saying I owe them $611. The Kimlin guy that showed up was totally unprepared.They charged me 3 different charges to come and get their tank and they let me run out 2 times the winter of 2016-2017 because i wouldn't pay $150 for " emergency delivery". I had them for 6 years.
Company wrote 0 public responses to the review from May 01.
#1245638
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Kimlin Propane - Price gouging

Never informed customers of rate increases. More than $6 gal for any one getting less than 200 gal at a time. Beware small home owners and seniors
Company wrote 0 public responses to the review from Apr 26.
#1242097
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We have a small (24 gallon) tank that we use only for our stove. Because we use propane very slowly, it seems that Kimlin thinks it's OK to charge us a $73 "Minimum Usage Fee." We didn't order propane within the time they think we should have, so they charged us $73....
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Company wrote 0 private or public responses to the review from Apr 18.
Anonymous
Fred

$73 would have bought you a gauge. Another 24 gallon tank (or smaller) with a tank selector switch wouldn't cost much for use as backup ; I think if I had an unreliable fuel s...

1.0
Gardiner, New York
I didn't like
  • Bullying tactics
  • Gouging
  • Expectation that i will be complicit in fleecing myself
#1236339
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