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Great company if you don't mind them telling you your delivery will be to you within 3 days and waiting 2 weeks.. Never, ever fails!!

Product or Service Mentioned: Kimlin Propane Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Mar 13, 2017.
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New York, New York, United States #1302977

Same situation for us. Been with Kimlin for 26 yrs.

Mark retires. Company falls to ***. I called several times within a 2 week period to request delivery because our 2 x 100-gal tanks were last filled at the end of January. Every time I called I was told delivery was scheduled within the next few days.

Last week I smelled "rotten egg" scent of propane. Hubs called Friday morning when our furnace stopped working due to lack of propane. Tanks were *finally* filled slightly more than 2 weeks after my first request. This is the second time in 6 months that this has happened.

The delivery guy was very nice and told my hubs that the new software "tells" you when a customer is low and schedules a delivery.

Yeah, how's that working for you? Hubs suggested that we "go back" to the monthly autofill and skip the computer scheduling.

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